PRIVACY POLICY
Janssen/Ethnor del Istmo, S.A. respects your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website or application (hereinafter the “Service”) operated and controlled by us from which you are accessing this Privacy Policy. We encourage you to read the full Privacy Policy before using this Service or providing any personal information. By providing personal information to us or by using the Service, you acknowledge that you have read and understand this Privacy Policy.
USE BY MINORS
The Service is not directed to individuals under the age of eighteen, and we request that these individuals not provide personal information through the Service. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under Contacting Us.
INFORMATION COLLECTION
We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.
We may combine the information you submit with other information we have collected from you, whether on‑ or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other Johnson & Johnson Affiliates.
If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
SENSITIVE INFORMATION
Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health or medical condition, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise directly to us.
AUTOMATIC INFORMATION COLLECTION AND USE
We and our service providers may automatically collect and use information in the following ways as you navigate around the Service:
Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.
Using cookies: Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the Service, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Service. We also use cookies to recognize your computer or device, which makes your use of the Service easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about Service usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Service. We may also use cookies in online advertising to track consumer responses to our advertisements.
You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Service. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org.
Using Flash cookies: Our use of Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) allows us to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the Service, and collect and store information about your use of the Service. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.
Using pixel tags, web beacons, clear GIFs, or other similar technologies: These may be used in connection with some Service pages and HTML‑formatted e‑mail messages to, among other things, track the actions of users and e‑mail recipients, measure the success of our marketing campaigns, and compile statistics about Service usage.
Interest-based advertising: We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Service and other online services, based on information relating to your access to and use of the Service and other online services on any of your devices. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.
If you would like more information about this practice, and to learn how to opt-out of it, in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/. You may download the AppChoices app at www.aboutads.info/appchoices to opt-out in mobile apps.
IP address: Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.
Device Information: We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.
HOW WE USE AND DISCLOSE INFORMATION
We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access” below to learn how you may opt-out of certain of our uses and disclosures.
Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation or when it is allowed by law (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:
Providing the functionality of the Service and fulfilling your requests.
to provide the functionality of the Service to you and providing you with related customer service;
to respond to your inquiries and fulfill your requests, such as to send you documents you request or to e‑mail alerts;
to send you important information regarding our relationship with you or regarding the Service, changes to our terms, conditions, and policies and/or other administrative information.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
Accomplishing our business purposes.
for data analysis, for example, to improve the efficiency of the Service;
for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
for developing new products and services;
for enhancing, improving or modifying our website or products and services;
for identifying Service usage trends, for example, understanding which parts of our Service are of most interest to users; and
for determining the effectiveness of our promotional campaigns so that we can adapt our campaigns to the needs and interests of our users.
On this situation, we use your data in an aggregated form, and we are not able to identify you. We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation and/or, when it is allowed by law, because we have a legitimate interest.
Analysis of Personal Information to provide personalized services.
to better understand you so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.
We will provide personalized services either with your consent or because we have a legitimate interest.
We also disclose information collected through the Service:
to our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available at https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). The Johnson & Johnson Company mentioned into the document attached below is the party responsible for the management of the jointly‑used Personal Information;
to our third-party partners with whom we offer a co‑branded or co‑marketed promotion;
to our third-party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e‑mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law, which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.
We may use and disclose information we collect automatically as described above under “Automatic Information Collection and Use.”
In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
You can also enable your digital identification or facial recognition. By using these features, you will be able to access your account without entering a username and password, as long as one of these functionalities is registered and activated in the operating system of your device, computer, and/or other means of access to this website or application. Remember that anyone who has a fingerprint or face registered for use on your phone or other device will be able to access the logged-in part of the Service if you enable access with digital identification or facial recognition. You are responsible for the fingerprint or face registered on your phone or device, including enabling or disabling this function to access this website or application. You can disable access with digital identification or facial recognition in the service settings. We do not have access to the digital identification or facial recognition information registered on your phone or device to access this website or application, as this information is stored on your device.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your personal information
We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt-out from:
Receiving marketing communications from us: If you no longer want to receive marketing communications from us on a going‑forward basis, you may opt-out of receiving them by contacting us via [email protected]. In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing e‑mails or direct mail from us, tell us that, and provide your name and e‑mail or postal address. You may also opt-out of receiving marketing communications from us by visiting the Service to update your online profile. In addition, you may opt-out of receiving marketing e‑mails from us by following the unsubscribe instructions provided in any such message.
Receiving reminders from us: If you no longer want to receive medical reminders from us on a going‑forward basis, you may opt-out of receiving them by contacting us via [email protected]. In your response to us, please provide your name and the e‑mail address or phone number at which you receive reminders from us.
Our sharing of your personal information with affiliates and third‑party partners: If you previously opted-in to receiving marketing communications from our affiliates or third party partners, you may opt-out of our sharing of your personal information with those parties for their direct marketing purposes on a going‑forward basis by contacting us via [email protected]. In your communication to us, please state that we should no longer share your personal information with our affiliates and/or third‑party partners for their marketing purposes and include your name and e‑mail address.
We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we will inform our affiliates and third parties with which we have already shared your information (i.e., as of the date that we implement your opt‑out request), but we do not have control about the activities of our affiliates neither third parties. It is possible that our affiliates take some time to be able to change or to update your data. Please also note that if you opt-out of receiving marketing‑related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt-out.
How you can access, change, or delete your personal information
If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via [email protected]. We will respond to your request as soon as reasonably practicable and within the legal timeframe established in your jurisdiction. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.
CROSS‑BORDER TRANSFER
Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.
SECURITY
We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
RETENTION PERIOD
We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
Please note, however, that this is not an exhaustive list of retention periods. Your personal information may be stored for a longer period using the criteria set forth in the first paragraph of this section, especially points (ii) and (iii).
THIRD PARTY SITES AND SERVICES
This Service may contain links to sites of third parties. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates.
CONTACTING US
Ethnor del Istmo S.A. is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us via [email protected].
LODGING A COMPLAINT WITH A REGULATOR
You may lodge a complaint with a supervisory authority competent for your country or region. Please contact us via [email protected] if you need the contact information for such authorities.
UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated on 03/9/2022.
TERMS AND CONDITIONS OF USE
The information provided by JANSSEN/ETHNOR DEL ISTMO, S.A. on this site, is for informational and educational purposes and is directed solely and exclusively to medical professionals. Please read and review these terms of use carefully before accessing or using this website. By accessing or using this site, you acknowledge that you have read, understood and agreed to the terms of the user agreement, without limitation, exception or qualification. If it is verified that false information regarding professional identity has been supplied, it will be cause for automatic cancellation of access to the website. If you do not accept the terms of use, you will not be able to access or use this website.
JANSSEN/ETHNOR DEL ISTMO, S.A. reserves the right to suspend or make partial or total modifications, alter or eliminate materials to this website or to the general conditions of use and our general terms and conditions. These changes may be made discreetly and without prior notice.
JANSSEN/ETHNOR DEL ISTMO, S.A. nor the third parties involved in the drafting, production or transmission of this website, may be liable for damages, losses or injuries resulting from access or inability to access, or use or inability to use this website, or for the fact that they have trusted the information provided on this website.
JANSSEN/ETHNOR DEL ISTMO, S.A. shall have no liability for direct, indirect, predictable, unforeseeable, incidental, consequential or punitive damages as a result of accessing or using this site; or for any error or omission in the information available on this site.
JANSSEN/ETHNOR DEL ISTMO, S.A. does not respond for damages, injuries and health damages that are caused by the medical professionals that directly or indirectly make use of the site.
JANSSEN/ETHNOR DEL ISTMO, S.A., at no time will be responsible for the ideas, opinions or advice provided by a medical professional on this site.
The medical professionals who use this site accept the above terms, expressly waiving any current or future action that may be brought against JANSSEN/ETHNOR DEL ISTMO S.A.
This agreement of terms of use and the use of the website will be governed by the laws of the Republic of Panama. Any legal action or proceeding related to this website must be filed exclusively before a regular court of the Republic of Panama.
If any provision of this agreement is held to be unlawful, void or unenforceable, it will only be considered on that provision without affecting the enforceability of all remaining provisions.
LEGAL NOTICE
All content of this internet site is owned and controlled by Ethnor del Istmo, S.A. a company of the Johnson & Johnson group, and is protected by local and international copyright laws. If you are reading this outside of Central America, Dominican Republic and the Caribbean, the content of this notice may not be adequate and you will do so under your own risk.
You agree to use this site in conformity with the applicable laws, in accordance with the conditions of use, the morale and good customs generally accepted and public order, and you are obligated to abstain from using this Website for illicit effects or purposes, contrary to what is established in the present conditions, wrongful to the rights and interests of third parties, or that in any way may damage, disable, overload or deteriorate the Website. You may download content only for your personal use for non-commercial purposes, terminally prohibiting any modification or further reproduction of the content. The content may otherwise not be copied or used in any way.
The owners of this site will use reasonable efforts to include up-to-date and accurate information in this Internet site, but make no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site. This site is to be used by residents of Central America and Dominican Republic.
This Internet site may provide links or references to other sites but the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as merely a convenience to the users of this Internet site. The legal notice, legal note and the Privacy Policy are not extensive to the suggested websites, but unrelated to www.janssenprolatam.com. Therefore, the visit to different websites is under your own, strict and total responsibility. Ethnor del Istmo S.A. is not responsible for the content of websites different to www.janssenprolatam.com.
This site is provided as a service for its visitors. It is meant for general information and does not provide medical advice, and therefore, its content never replaces the acting and recommendations of medical professionals.
The information about products that may be contained refers to the terms of its authorization in Central America, Dominican Republic and the Caribbean and may have a different scope of authorization in other countries.
Ethnor del Istmo, S.A. reserves the right to cancel, modify or supplement the content of the Web at any time and for any reason, without prior notice.
All trademarks, trade names, patents and signs identifying products or services in this Internet site are protected in Central America, Dominican Republic and internationally. You may not use any of these without the prior written consent of the owners of this site. Any personally identifiable information in electronic communications to this website is legislated by the privacy policy of this site. The owners of this site shall be free to use or copy all information contained in these communications, including any ideas, inventions, concepts, techniques or knowledge there included, for any purpose. That purpose may include the publication to third parties and/ or developing, manufacturing and/or marketing of goods and services.
The sender of any communications to this Internet site or otherwise to the owners of this site shall be liable for its content and information, including its truthfulness and accuracy.
By providing information or data of any kind in interactive areas, it constitutes an expressed declaration that such information or data are of your exclusive property or that you count with authorization from the owner to provide them. Ethnor del Istmo, S.A. is not responsible for any damage that is caused to third parties by the information provided by users in interactive areas. Likewise, the user declares that he is an integral owner of the rights to the content of any information, including but not limited to video, audio material and /or images to publish and upload to www.janssenprolatam.com and therefore, guarantees he can share and publish such material without permission of a third party and/or without limitation. In any case the user will be responsible for any damages claims relating to copyright or any other subject that may arise, exonerating and obligating him/herself to liberate and set free Ethnor del Istmo, S.A. from any responsibility. It also states that Ethnor del Istmo, S.A. is not responsible for any use, modification or publication that a third party outside the company conducts over the information to be published by the user at www.janssenprolatam.com, or reproduction in places other than this.
Ethnor del Istmo, S.A. is not responsible for any data or information that third parties upload to www.janssenprolatam.com, or concerning the damages or injuries that may result due to this information uploaded by persons other than managers of this page web. Ethnor del Istmo, S.A. will not be responsible for the management conducted by third parties on the information provided in this website.
The medical, aesthetic, educational and/or scientific information provided at www.janssenprolatam.com is purely informative and therefore, Ethnor del Istmo, S.A. and any of their associates, directors or affiliates will not be held responsible for the consequences, results, referrals or damages that may generate the use of such information. For this purpose, we recommend you consult professionals in the field of interest.
© Ethnor del Istmo, S.A. 2015
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